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    38.10 (a conversation with directv)

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    автор | дата 06.09.2013
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    Presented by MINORapocalypse & DeSimone Productions Music by Amanda DeSimone Conversation by Amanda DeSimone & DirecTV Customer Service Directors: Greg Emetaz & Amanda DeSimone Director of Photography: Greg Emetaz Producer: Amanda DeSimone Editor: Amanda DeSimone DirecTV Installer/Assassin: Michael Colucci Dog: Ruby Dee minorapocalypse.com thedesimone.com The conversation contained within the above video was recorded legally in the state of New York. TRANSCRIPT OF RECORDING: Customer Service Robot: Calls recorded for quality. There is an outstanding balance on this account of $38.10. Would you like to make a payment? Amanda: No. Customer Service Robot: One moment while I transfer you. Amanda: I have this bill from DirecTV for $38.10 outstanding. I have no idea what it's for. The last person I spoke to said somehow that they don't know what it is, but I'm supposed to pay this amount. I just want to know what it is... for. Customer Service Rep#1: Basically, we don't know what it's for. Amanda: I mean, there's gotta be some sort of trace of what this is for. Customer Service Rep#1: Yeah, I understand what you're saying, it's just not a... it's not a DirecTV charge, ma'am. It's not something that we're billing you for. Amanda: But it -- it says there's an amount due, and that it's gonna go to collections. Customer Service Rep#1: We can't stop it from going into collections just because they placed the amount on the account. We just don't know what it's for. Ma'am, I want you to remain on the line for me. Amanda: Is there a reason I was transferred? Customer Service Rep #2: I'm not sure, we have to look over the account. You want to know what amount -- was it 38.10 -- was for? Amanda: Yeah. I'm told it's gonna go to collections, but no one wants to tell me what it -- what service this is for. I don't just, you know, hand out money for no reason. Customer Service Rep #2: Yeah, you don't owe us anything. Amanda: So you don't see this 38.10 on, on... Customer Service Rep #2: No, I see the 38.10, but it's a credit on my side. I'm not sure how it says that you owe that. Yeah, you have a zero balance. You don't owe us anything. Amanda: So I no longer have to deal with DirecTV, you're saying? So I shouldn't be getting any more bills for this 38.10? Customer Service Rep #2: Correct. Amanda: All right. Collection Agency Rep: The law requires that we notify you that this communication is from a debt collector. This is an attempt to collect a debt, and any information will be used for that purpose...
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    автор | дата 05.02.2017
    This call was 30 minutes long with a customer service supervisor at Direct TV. They shut off the service 3 months in a row due to them failing to setup autopay ...
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    автор | дата 18.07.2012
    Dixie Carter told me to.
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    автор | дата 12.07.2012
    Will any cable channels owned by Viacom, such as BET & TeenNick come back to DirecTV?
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    автор | дата 13.10.2016
    Prodigy Garage gets fed up with Direct Tv after Being On the Phone For Over 20 Minutes.
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    автор | дата 27.10.2015
    Direct tv customer service calls. People call my phone and think it's direct tv. If you really want to laugh listen to the other calls on my page. I talk to some of these ...
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    автор | дата 26.08.2014
    Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. For blog post of this video visit: http://bit.ly/1lcwR2h ...
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    автор | дата 14.10.2009
    Until columnist David Lazarus called it to account, DirectV was charging Ken Gray for the cost of satellite-TV receivers that, along with his house, had been ...
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    автор | дата 25.08.2012
    Over the last few days I've needed to speak to some of the big communication companies, Bell Canada, Fido and Shaw Direct. A rare vlog rant.
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    There could be a stumbling block on the road to completion of AT&T's $67 billion bid for satellite broadcaster DIRECTV, and it may come as a surprise that it's ...
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    автор | дата 22.08.2013
    http://bit.ly/1d6HDSX - DIRECTV offers the best satellite TV entertainment to all kinds of businesses with unmatched quality and customer service. Find out why ...
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    автор | дата 19.04.2013
    Stream: http://NextNewsNetwork.com Facebook: http://Facebook.com/NextNewsNet Twitter: http://Twitter.com/NextNewsNet Sub: http://bit.ly/Sub-to-N3 Hashtag: ...
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    автор | дата 20.09.2016
    I rate DirecTV customer service a f****** 1 out of a 10.
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    автор | дата 14.06.2013
    The process of DTV install in a series.
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    автор | дата 23.03.2012
    Nov. 19 (Bloomberg) -- Tom Eagan, an analyst at Collins Stewart LLC, talks with Bloomberg's Carol Massar and Matt Miller about the possibility of a takeover of ...
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    автор | дата 19.05.2011
    Yet another reason why you should switch to DIRECTV! Our service and signal is flat out superior to Cable. DIRECTV is better than cable, cheaper than cable ...
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    автор | дата 13.08.2014
    A Dallas family sued DirecTV after they discovered the man who made a service call to their home was a registered sex offender. Police say Warren Massey took ...
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    автор | дата 06.08.2015
    Read the story here: http://www.dallasnews.com/investigations/watchdog/20150806-watchdog-directv-makes-money-in-a-questionable-way.ece Find out about ...
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    автор | дата 03.03.2016
    For more information on DIRECTV – Error Code 722, check out https://support.directv.com/app/answers/detail/a_id/4025/~/directv-error-code-722 for tips, FAQ, ...
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    автор | дата 30.05.2014
    DIRECTV Corporate Social Responsibility: http://bit.ly/1o7Z2w4. DIRECTV GOES TO SCHOOL: http://directvgoestoschool.com. On April 15, nearly 700 DIRECTV ...
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    автор | дата 14.11.2014
    I am a sales manager for KR Communications, the #1 DIRECTV Dealer in the US. We take pride in having the #1 customer satisfaction rate among telecom ...
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    автор | дата 07.12.2016
    "For the record I am professional whom runs a business that starts and finishes with customer service.Additionally, I usually let experiences in my personal life ...
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    автор | дата 27.10.2010
    Several years ago I got a message left on my answering machine from DirecTV letting me know they could not call me about offers because I was on the Do Not ...
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    автор | дата 25.06.2013
    DIRECTV Phone Number Call 877-272-0233.
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    автор | дата 18.07.2012
    BuddieComedy - DONT SUPPORT DIRECT TV - Starring: Sean Remington and Joachim Coppolino.
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    автор | дата 13.01.2012
    FUCK DIRECTV.
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    автор | дата 27.01.2011
    Visit http://www.TV4500Channels.blogspot.com if you want 4500 Channels.
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    автор | дата 26.03.2009
    I am so furious with Directv, i had to make a video to warn others about it. I waited about 3 days to cool down and make a calm video about it. If I had made the ...
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    автор | дата 23.04.2013
    A smart, complex, character-‐led thriller, ROGUE explores loss, grief, identity, family bonds, second chances and redemption. Both Grace and Jimmy not only ...
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    автор | дата 27.10.2015
    Direct tv troubleshooting Customer service Wrong number reverse prank.
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    автор | дата 08.05.2012
    Direct tv guy teaches 3 year old how to jump bike ramp. Ultimate customer service.
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    автор | дата 24.10.2015
    I don't hate Mr. Group!
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    автор | дата 17.11.2015
    An E-Mail sent to Danielle Beanner at 3304 N 8th Ave IN Sioux Falls enclosed two videos. video one is the packing information for Tamara Urban, whom paid for ...
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    автор | дата 19.10.2013
    Hey Guys & Gals!! This week, I discuss the stupidity I endured at the hands of inadequate customer service with Directv!! Enjoy!! Join me daily for new videos ...
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    автор | дата 09.05.2013
    My best friend recorded a phone conversation with a rep who works with Direct TV. The rep misdialled and my friend pretended to be the woman in question.
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    автор | дата 06.02.2015
    Interviewing, Kayla--a DirecTV representative at Wal-Mart.
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    автор | дата 31.03.2015
    Find out how you can lower your cable bill and save some serious money... Call 800-580-1657 NOTE: Please check out the videos below -- There are some ...
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    автор | дата 24.01.2011
    called direct tv for aomething and it turned out funny.
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